SiteGround 2019 Reviews: The Most Reliable Web Host You Can Trust
- FREE Domain Name
- FREE Website Transfer
- FREE App Installs
- FREE Email Accounts
- Unlimited Traffic
- Unlimited MySQL Database
- 99.9% Uptime
- 24/7 Support
- 30 Days Money Back Guarantee
- FREE Daily BackUp
- FREE CloudFlare CDN
- cPanel & SSH
- & Much more…
Founded in 2004 Siteground Hosting is one of those success stories where a group of students got together in and started a company that could host people’s websites. Fast forward to 2017 and you have an incredibly successful company with a team of over 320 staff with offices in Bulgaria, Spain, UK and the USA.
In a relatively small space of time, they have become one of the most popular and highest ranked hosting providers in a very competitive industry. Their success can be attributed to the best 24 hours, 7 days a week support in the business, their unique in-house WordPress speed and security solutions as well as their various hosting plans. Accredited as an official WordPress hosting provider, Siteground is one of the very few companies that offers location specific hosting with data centers in Europe, USA, and Singapore.
So are all these accolades deserved? We think so. Trusted by over 500 000 domains we would say a whole lot of other people agree with us too.
While other web hosting providers’ packages are far more rigid and it can feel as though you don’t necessarily get the most value for your money Siteground’s solutions are far more tailored to each customer’s specific needs and they have something more valuable that can’t be measured, which is integrity. While all web hosting companies promise round-the-clock support, 99.9% uptime and customized packages, Siteground does more than just a promise, they deliver too.In this day and age where time, and your website, is money people value dedicated support above anything else, and while some might say Siteground is a little more expensive than others, a lot more gladly pay it because of the exceptional customer care and support.
If you are new to the whole web hosting scene and on the lookout for a web host provider or if you are planning to change providers then it might be a case of taking the cPanel less traveled. Siteground is considered a little less mainstream which is why they are able to offer a more dedicated service as well as services and packages that are more varied and personalized.
- Shared web hosting
- Cloud hosting
- VPS hosting
- Dedicated hosting
- Reseller hosting
- Domain names (reseller of Tucows, Openprovider, Enom)
SiteGround offers many different kinds of services. In addition to regular cheap shared hosting and domain names, there are plenty of other options. That includes quicker cloud hosting, as well as both virtual and dedicated servers. Also, SiteGround provides custom-made, bespoke servers for big businesses.
What’s included in SiteGround packages?
There are three plans to choose from.
- StartUp – regular one-website plan with basic SSL.
- GrowBig – a medium-sized unlimited website plan. Has added protection, more frequent backups, and priority customer support
- GoGeek – the biggest shared hosting plan available. Offers more power per user and increased eCommerce capabilities.
There are plenty of things worth noting about each of these plans. In the table below you will see the main features of these three options.
|Disk space limit||10GB||20GB||30GB|
|How many domains allowed||1||Unlimited||Unlimited|
|SSD or HDD used in servers||SSD||SSD||SSD|
|SSL||Supported, included in the package (Let’s Encrypt)||Supported, included in the package (Wildcard)||Supported, included in the package (Wildcard + PCI DSS)|
|Anti-DDoS protection||Supported, included in the package (CloudFlare CDN)||Supported, included in the package (CloudFlare CDN)||Supported, included in the package (CloudFlare CDN)|
|Anti-malware protection||Included (server level)||Included (server level)||Included (server level)|
|Website Builder||Included (Weebly)||Included (Weebly)||Included (Weebly)|
|Assisted Website Transfer||Free||Free||Free|
|Auto-installer scripts||300+ (Softaculous)||300+ (Softaculous)||300+ (Softaculous)|
|Money back guarantee||30 days||30 days||30 days|
|Customer Support||24/7 live chat, ticket, phone||24/7 live chat, ticket, phone||24/7 live chat, ticket, phone|
|Choice for server location||Yes||Yes||Yes|
|Free Automated Backups||Yes||Yes||Yes|
As far as prices are concerned, it is a common practice between many hosting companies to display their prices as “monthly”. However, these figures are usually only available by choosing the longest possible plan, for example – four years. If you choose a shorter period, the monthly price increases. Here’s how SiteGround do it:
You can see something fairly similar here. There is a monthly plan which costs only $3.95 but in addition to that, you would also have to pay a $14.95 setup fee. Although, 12, 24 and 36-month plans have the same monthly price. You just have to pay for the entire package in advance. These are the overall prices you would have to pay for each plan:
|Payment Period / Plan||StartUp||GrowBig||GoGeek|
|3 months||Not available.||Not available.||Not available.|
|6 months||Not available.||Not available.||Not available.|
The Advantages of Using Siteground
There are so many advantages to signing up with Siteground we couldn’t possibly mention them all and depending on the package you choose these may vary slightly too, but there a few key benefits that apply across the board with the web hosting provider which include:
Siteground offers several security options to keep your site as safe as possible. These include HackAlert, a monitoring feature that lets you know if your site is under attack, antispam tools like SpamAssasin and SpamExperts, IP address blocklists and hotlink protection. They also have Leech Protect, a tool that lets administrators stop users giving out or publicly posting their passwords to portions of the site.
Siteground also integrates with CloudFlare for improved security and performance. While CloudFlare is available to any site owner you still need to know about it in order to sign up but the integration means more people (who wouldn’t ordinarily know about it) are able to benefit. There is only one other web hosting provider that offers CloudFlare accounts.
They also have a software scanning tool called SiteCheck: it checks your website to see if there is any malware on the site or in the code. It is worth running this scan every now and then because the last thing you want is your website infecting a customer’s computer.
If you have an online business or ecommerce store you want a web host provider that guarantees excellent uptime, and delivers. If your site is down it means a loss of income, potential customers and visitors. To put it in perspective, in 2009 Amazon was down for 30 minutes. Nothing major right? Wrong! The outage cost the online store $66,240 per minute, or nearly $2 million.
Siteground also has three data centers strategically located around the world to ensure maximum performance for all their clients. There is a consistent and strong level of connectivity providing absolute reliability and an excellent uptime average. Some web hosting companies claim to have 99.9% uptime but they can’t back it up.
Unparalleled Customer Care
Have you ever tried getting help with your website with one of the major web hosting providers? We have and it wasn’t pleasant. We put them to the test, pretending to be Joe Public with limited technical knowledge. The voice on the other side of the phone was clearly irritated that we didn’t understand his geek-speak and we ended up cutting the call before we were able to sort out the problem, out of sheer frustration.
A lot of hosting companies assume that because you have purchased a package you know everything about setting up a website, and there are a few that make you feel particularly stupid. Not with Siteground. The service offers knowledgebase articles and tutorials and their customer care is available quickly and easily through a ticket-based system, live chat, and around the clock telephone support.
There are very few companies that offer the same customer care as Siteground. It is their point of difference and what sets them apart from any of the competition.
Another advantage for Siteground clients is the auto-scalability feature, which prevents the overuse of resources, or bandwidth limit. In the cloud hosting package you can set your server to auto-scale mode – which then adjusts itself automatically if and when necessary.
Fully Managed Servers in Use
The cloud hosting package from Siteground gives you a whole lot of fully managed servers. What does it mean for you? Well, the very capable team take care of your virtual server and everything else that ensures your website stays updated and up.
SiteGround Reviews – Conclusion
SiteGround definitely matches its ambition with its quality. The company combines high-quality performance with an intuitive menu to offer a very good web hosting experience. It is not cheap but the price is certainly justified, even with the low disk space they provide.
Since 2004 SiteGround has quickly earned a reputation for pushing boundaries, making them one of the most reliable and secure web hosting providers around. The only thing faster than their platform is their customer support response time, with the majority of tickets been replied to in under 10 minutes.
The company has seen incredible growth over the last few years and has grown from a handful of employees to over 400 staff. They successfully host more than a half million websites, and more than 60% of their clients are referred by existing ones. We were impressed with their response times and customer care, it really is second to none. They process more than 1800 tickets, handle over 1000 phone calls and 2500 live chat requests per day, and even if their prices are higher than other web hosting providers we think it’s justified given their excellent customer service.
In terms of their offerings SiteGround has services and plans that are on par, or exceed, just about every other web hosting provider. They are a feature rich service provider and they put their money where their mouth is.
As far as we’re concerned good customer care means happy clients, and we all know there is no price to happiness.
Let us know if you have had any dealings with SiteGround and what your experience has been like.
- Multiple server locations. Five datacenters in three continents and you can choose the one you want.
- SSL certificate, DDoS and malware protection included with every plan.
- Using fast SSD disks.
- Amazing customer support.
- Very limited drive space.
- Plans not very flexible.